Excel for Office 365 Excel 2019 Excel 2016 Excel 2013 Excel 2010 Excel 2007 More. Less This article discusses troubleshooting steps that can help resolve the most common issues when you receive an Excel not responding error, Excel hangs or freezes when you launch it, or open an Excel workbook. Microsoft Support. Excel 2016 for Mac Help. Excel for Office 365 for Mac Excel 2019 for Mac Excel 2016 for Mac More. Looking for something that’s not listed. Microsoft Excel won't open on my mac When I originally downloaded Microsoft office 365 to my mac I had no problem opening any of the applications and then eventually I wasn't able to open excel. As soon as I clicked on the icon it looks as if it is about to open then it quits immediately and gives no message as to why.
Note
Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.
Excel Won T Open On MacSymptoms
When you try to start Microsoft Excel for Mac, you receive the following error message:
Microsoft Excel has encountered a problem and needs to close. We are sorry for the inconvenience.
Cause
This error may occur if one of the following conditions is true:
Resolution
To resolve this issue, try the following methods, in order, until the issue is resolved.
Method 1
Microsoft office for educators for mac free. Step 1: Quit all programs
You must quit all programs before you continue. To quit an application, select the application on the toolbar (top), and then select Quit. If you cannot quit an application or do not know how, hold down the Command and Option keys, and then press Esc on your keyboard. Select the application in the 'Force Quit Application' window, and then select Force Quit. Click Force Quit to quit the application.
When you are finished, click the red button in the upper-left corner and go to step 2.
Step 2: Remove your Excel preferences
Method 2
Use the 'Repair Disk Permissions' option Microsoft messenger for mac os x.
You can use the Repair Disk Permissions option to troubleshoot permissions problems in Mac OS X 10.2 or later versions. To use the Repair Disk Permissions option, follow these steps:
Download Excel
Note
The Disk Utility program only repairs software that is installed by Apple. This utility also repairs folders, such as the Applications folder. However, this utility does not repair software that is in your home folder.
Open Excel and check if the issue is resolved. If it is not, continue to Method 3.
Method 3
Create and use a new user account
Microsoft Excel Not Responding On Mac
To create a new user account, use the following procedure.
Note
You many have to reinstall Office if you log on with a new account.
Open Excel and check if the issue is resolved. If you can save when you use a new user account, contact Apple support to troubleshoot your existing account. If you do not want to keep your existing account, you can rename the 'Test' account that you create in the following procedure, and continue to use that account. If it is not, continue to Method 4.
Method 4Microsoft Excel Not Opening On Mac Download
Remove and then reinstall Office
For information about how to remove and then reinstall Office, see the following article:
Microsoft Excel Not Opening On Mac ProThird-party disclaimer information
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
Microsoft Excel Not Opening On Mac Windows 10
The information and the solution in this document represent the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.
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